unavailable for some users
Incident Report for Taxi for Email

The issue

Today's issue was that, the marketing and reference site for Taxi, was unavailable for the majority of the day. This was caused by a severe outage at Media Temple.

Future website improvements

Whilst this issue was ongoing we have planning alternative hosting arrangements for, which will be implemented in the coming days.

Availability of Taxi App

For clarification, the Taxi app was unaffected by this outage as it runs on a separate infrastructure.

If you use as a way to access the Taxi app, please also note the direct url —

Posted May 03, 2018 - 21:57 BST

Media Temple, the web hosts we use for, have resolved this issue now.
Posted May 03, 2018 - 21:54 BST
Our website is unavailable for some users, this is due to an issue our web host is experiencing. We're working with them to restore service.

Until then, Taxi can still be accessed at:
and our support docs are available here:
Posted May 03, 2018 - 09:47 BST